FAQs
Who manages the Villas at Hunton Park?
CPVA Management, Inc. manages The Villas at Hunton Park. Please see their address and phone number on the bottom of this documentation. Their normal business hours of operation are Monday through Friday, 9 AM to 5 PM.
Do I need to seek board approval before leasing my home?
Yes, please submit a Request to Lease using this as the primary method:
Please visit our website at https://www.thevhp.cc
Click our Request Portal link
Select Request to Lease, fill out the form, and then click Send.
Note: You may review our Declaration, Article VI, 6.9.2 - Leases. Also see our Owner Member's Handbook under "A. Specific Rules", rule number "11. Condominium Unit Re-Sales". The Owner Member's Handbook is a direct link on our website, but you may find it and other "Governance and Policy Documents" via our website, under our Community Documents.
How can I pay my dues?
For payment by mail or for online bill pay setup through your bank:
The mailing address for accepting payments made by paper check, money order, and Online Bill Pay has changed as of late March 2024. If you pay by check or money order, please mail your payments to the address below beginning with your April 2024 assessment and moving forward. Checks should continue to be made payable to The Villas at Hunton Park Condo Assoc.
If you pay through your own bank’s Online Bill Pay service, please login to your own online bank account and update the Payee’s address as follows, along with your account number from your coupon book. You may also find your account number online at https://home.cpvamanagement.com/billing/account-overview.
The Villas at Hunton Park Condo Assoc.
CPVA Management, Inc.
P.O. Box 375
Emerson, NJ 07630-0375
Have CPVA Management Inc. set up your automatic payments:
If you wish CPVA Management Inc. to set up automatic payments for you, print and fill out this CPVA Management Inc. ACH Debit Authorization Form, then mail it to the address on the form with a voided check. If CPVA Management Inc. receives the form with your voided check in their office before the 29th, then your payment will be withdrawn for the following month.
For Online Payment and Payment History:
Owners wishing to pay electronically are required to establish their new account and enroll with ClickPay through the CPVA Owner Portal. Homeowners with an email address on file will receive their Owner Portal login on May 1st, 2024. If you do not receive this email, you may visit https://home.cpvamanagement.com and register using your Portal Key. Payments through the Owner Portal with ClickPay provides you with a simplified and secure method of making payments online. Owners can set up automatic recurring or one-time payments online by e-check (ACH) from a bank account for free or process payments with any major credit or debit card for a fee.
If you have any questions, please contact Kelly by email at kmiranowicz@cpvamanagement.com.
How do I request a resale disclosure package or lender questionnaire?
Please go to http://homewisedocs.com/ to request your information. If you are working with a realtor, they may be familiar with the website.
If you require further assistance:
Please visit our website at https://www.thevhp.cc
Click our Request Portal link
Select Questions or suggestions for the management company and/or board of directors, fill out the form and then click Send.
Which maintenance items are the association's responsibility? Which maintenance items are the responsibility of the unit owner?
See the "Maintenance & Service Responsibility Chart" in our Owner Member's Handbook. This handbook may be found on both the main menu and main page of our website and under our Community Documents.
How do I submit an Architectural Request?
Before you begin any exterior modifications on your home, please review your Owner Member's Handbook. Then, submit an Architectural Request using this as the primary method:
Please visit our website at https://www.thevhp.cc
Click our Request Portal link
Select Architectural Request, fill out the form and then click Send.
Please provide as much detailed information as possible, for example:
Complete description (photos/drawings) as to construction design, materials (types & sizes), and color/finish.
Plot Plan with proposed modification(s) to approximate scale with dimensions.
Floor Plan, Elevation, Section Drawing (i.e. footings).
Copy of County Building Permit (if applicable).
What if I have issues accessing my mailbox or the separate box for larger mail items or have lost my mailbox key(s)?
For questions or if your key does not work, please contact the Glen Allen USPS Post Office at:
(804) 270-5573
If you need a key, have proof of your residency, such as a driver's license, when you go visit the Glen Allen Post Office at:
4990 SADLER PL
GLEN ALLEN, VA 23060-9998
There is a fee associated with getting a new key. The Post Office will be able to tell you the amount required for the key.
When is my home scheduled for power washing and painting?
You can find the "Building Maint Schedule by Settle Date" on our Google Drive if you join our Google Group here:
Join for Communications and Documents
Then, the file mentioned above will be under the "Schedules" folder in our Community Documents.
How do I submit an issue about recycling pickup or request a recycling cart or request a schedule?
Navigate to: https://cvwma.com/programs/residential-recycling/
Click on the link on that main page where it states "Use the web tool for these self-service options"
Select Henrico, type your address, then click "SEARCH".
Click "New Service Request"
Click "Report Missed Pickup", "Need a Recycling Cart?", or "Request Calendar"
Fill out the request details.
Click "Submit Request"
Note: It appears you can follow steps 1-3 above to check on the status of a previous request.
What is the preferred method to ask a question to the board of directors and management company?
You may ask your question using the preferred method below:
Please visit our website at https://www.thevhp.cc
Click our Request Portal link
Select Questions or suggestions for the management company and/or board of directors, fill out the form and then click Send.
Note: Alternatively, you may contact our community manager at (804) 378-5000.
A licensed plumber is looking at my plumbing, which water meter is mine?
Look on your water bill for your water meter number. Your water meter is inside its own manhole at one end or the other of your entire building. Each unit has one. It should have a water meter number on it at the gauge cover or elsewhere. If the licensed plumber cannot identify your water meter, call Henrico Utilities via the information on your bill.
My unit post lamp is out or staying on all the time. Is this my responsibility as a unit owner?
Yes, unless there is damage to the fixture; however, see the "Maintenance & Service Responsibility Chart" in our Owner Member's Handbook for the breakdown of responsibilities. This handbook may be found on both the main menu and main page of our website and under our Community Documents.
As of January 2023, the maintenance chart in our handbook states:
Owner: Repair and replacement of photocell, wiring, GFI switch, and light bulbs (use “soft white” colored bulbs).
Association: Maintenance, repair, and replacement of lamp fixture and pole only.
Some troubleshooting steps (perform at your own risk):
Ensure your GFCI receptacle and/or your breaker has not tripped. If so, reset them.
Check and/or replace the bulbs (be careful not to damage your fixture).
Have an electrician check and replace if needed:
GFCI Receptacle
Breaker
Wiring